Privacy Policy

The Sous Chef LLC  (“TSC” “We”  “Us”) operates the site www.thesouschef.co to provide services  including venue rental management communications with users, including  existing as well as potential customers.

TSC is  committed to protecting users’ privacy and addressing potential privacy  concerns. The following information has been posted to help you, the  consumer, understand what private information we collect and how your  information is used.

To best serve your needs, we collect the following types of information when you visit www.thesouschef.co.

We collect the following personal information from our users:

• Name
• Company Name (if applicable)
• Email Address
• Phone Number
• Mailing Address
• Payment/Billing Information
• Billing Address

You  can always choose to provide less information. However, omitting some  of this personal information may limit your ability to access all of the  benefits of our website and services. For example, we will not be able  to process transactions without payment information and a billing  address.

We automatically collect data on how our users visit  www.thesouschef.co, such as your IP address, location, browser,  browser language, operating system, device identifiers, and cookies.

Our  website currently uses cookies to enhance its functionality. You may  disable cookies in your web browser, but this may limit your ability to  access full functionality on www.thesouschef.co.

If you’ve linked your TSC account with a social  media account, we also collect information social media networks give  us. Depending on the social media network, this can include your  username, name, email address, friends list, and more. In addition, we  collect demographic data when users interact with TSC social media accounts.

TSC does not gather any of your sensitive  personal information, such as your social security number, driver’s  license number, race, ethnicity, religion, health metrics, political  associations, or details on your criminal background.

We only use your personal information to help you utilize everything TSC has to offer. This includes:

• Creating and maintaining an account with us
• Communicating with you about your venue rental
• Fulfilling customer service requests
• Communicating sales and promotions
• Contacting you regarding updates to our company policies
• Making all of TSC services available to you in a convenient manner
• Providing advertisements that are relevant to you as you visit www.thesouschef.co
• Evaluating analytics to see how our customers engage with www.thesouschef.co

We may store your personal information for an extended period  of time, depending on how we need to use the information. For example,  we’ll keep your email address and name on file as long as you have an  account with us. In addition, we may need to keep your billing  information on file for an extended period of time to maintain our  internal transaction records.

You have the right to request access  to the personal information we hold about you, or to request that your  personal information be corrected or deleted. To exercise any of these  rights, please contact us at info@thesouschef.co

TSC may us personal information you have  provided to us (email address, phone number) to contact you via email or  SMS/MMS messaging. When opted-in, you may receive text messages  (SMS/MMS) or email communications from us. These kinds of messages may  include (1) a response to an inquiry, (2) real-time communications to  ask and answer questions about our services, pricing, or your booking,  (3) appointment confirmations and/or reminders, and (4) marketing  campaigns.

You are not required to opt in to receiving email  communications or SMS/MMS messages in order to purchase services from  us. However, opting out of receiving personal email  communications from us may limit our ability to provide the best service  to you regarding management of your venue booking, as email is our  primary form of communication with customers.

If you wish to stop  receiving text messages from TSC, you may opt-out of this  service at any time by texting “STOP” to the phone number. After you  text “STOP”, we will send you an SMS reply to confirm that you have been  unsubscribed. After this, you will no longer receive SMS messages from  us.

If you wish to unsubscribe from our email marketing campaigns, please click on the “Unsubscribe” link at the bottom of any marketing email sent from us.

We may share your information with third parties, but only  those affiliates that TSC has fully vetted and created a  partnership with. For more information about our affiliates, please  contact us directly at info@thesouschef.co.

The only reason we will ever share your information with affiliates is for the following purposes:

• Processing transactions
• Fulfilling and delivering orders
• Measuring marketing and advertising performance
• Providing excellent customer service
• Issuing email and text message communications

We do our best to keep your private information secure and  safe. Most of your personal information is encrypted and is therefore  protected from being accessed by outside users. However, data leaks and  malicious attacks do happen. Please understand that while we do our best  to protect your data, providing your personal information is at your  own risk.

You can, of course, decline to disclosure your personal  information to us. However, the failure to provide us with pertinent  information may limit your ability to fully benefit from TSC and all of its offerings. Remember, we only ask for personal  information that can help us fully provide our services to our  customers.

If you have questions regarding this privacy policy, contact  us at info@thesouschef.co. A TSC representative  will respond to your privacy policy questions as soon as possible.

This privacy policy was last updated on the date listed at the  bottom of this page. If we adjust the privacy policy, we will post the  most recent update date here. Once posted, the new privacy policy shall  be effective immediately.

Updated: December 3, 2024